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Gift Subscriptions: A How-To Guide

By: :Michael Howard 0 comments
Gift Subscriptions: A How-To Guide

Easy Coffee Subscriptions

If you enjoy freshly roasted coffee and the convenience of having it delivered right to your door, you might want to share this gift with friends or family! Gift subscriptions are the best way to give the gift of fresh coffee any time of the year.

It’s easy to get started, so here are a few tips to get you rolling!

  1. Check out our Subscriptions page to find the coffee or coffees you would like to receive—or send your friend or loved one.
  2. Click on the button that reads “Gift Subscriptions.”
  3. Select which coffee offering you’d like to gift and then select the quantity of coffee you’d like to have delivered every month to your recipient.
  4. Select a subscription duration: 3, 6, or 12 month plan.
  5. Add to cart!
  6. During the checkout process, set your billing and shipping information for yourself, or send to a friend or loved one’s address. Please note that payment is recurring and deducted monthly.
  7. Accept the terms and conditions and hit “Place Order!”
  8. You should then be prompted to a confirmation page with your order number and a receipt will be emailed to you.
  9. Pat yourself on the back for being a good friend and giving the gift of good coffee!

Don’t forget! Subscriptions begin the next day after we receive an order. Gift subscriptions may not be modified e.g. rescheduled, change selections, etc.

Some frequently asked questions about gift subscriptions:

Can I schedule the date of the first subscription shipment?
Unfortunately, our we can’t accommodate that request right now. Subscriptions begin the next day after we receive an order. Gift subscriptions may not be modified e.g. rescheduled, change selections, etc.

How can I change the shipping address for gift subscriptions?
The shipping address can be changed by the person gifting the subscription, not the person receiving. You’ll need to log in to your account using the Login button on the website. Under “Account Dashboard” on the left-hand side, go to “My Subscriptions.” Check the box on the left of the subscription you’d like to edit and then click the “Edit” button. Then under “Customer details,” edit your shipping address, and then hit “Save Details.”

Can I change which coffee gets sent every month?
No, once you have chosen which category of subscription you’d like, you cannot change which coffees get sent. For year-round subscriptions, your recipient will get the same coffee that you choose at checkout every month. For single-origins, the selections will be curated and chosen by our coffee department based on availability. To learn more about coffee availability and seasonality, read our blog post here.

How do I cancel a gift subscription?
Log in to your account using the “Login” button at the top right corner of the website. Under “Account Dashboard” on the left-hand side, go to “My Subscriptions.” Check the box on the left of the subscription you’d like to edit and then click the “Edit” button.

If you have any other questions related to our subscriptions, please do not hesitate to call Monday–Friday 8 a.m. to 5 p.m. (ET) or email any time!

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